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Renter Frequently Asked Questions

Yes, the Rize platform is an authorized platform from the Real Estate General Authority, with permit number: 2100000884.
No, we do not provide cash financing. Rize pays the rent to the landlord and then re-rent the unit to the tenant through a sublease contract, with an annual contract and monthly payment.
Rize's service fees start from 15% and are determined based on several factors, such as the applicant's financial solvency and whether the payment to the landlord is a single payment or two payments.

1. Saudi or a resident
2.The applicant must be employed
3.The monthly income must be 5,000 Saudi Riyals or more
4.The rent amount must be proportionate to the monthly income

All the contracts used are Ejar contracts, and therefore the executed contract is subject to the applicable regulations and laws of the standardized Ejar contract in accordance with the laws of the Kingdom of Saudi Arabia.

All contracts are authenticated through the Ejar platform.

All residential properties available for rent in the Kingdom of Saudi Arabia.
Yes, you can submit a request for an independent unit through the app and provide the required details (rental value and landlord's number), and the Rize team will then contact the landlord.
Insurance deposit fees are held on the Ejar platform until the end of the contract, as requested by the landlord. These fees are refundable if there is no damage upon returning the unit.
Yes, absolutely. It is important to visit and inspect the unit.
Yes, certainly. For easy communication, we facilitate this directly between the parties through the app.
Yes, you can do that either by renewing the contract, or by terminating the current contract and starting a new one for the remaining duration, with the landlord's approval.
The application is reviewed after all the required information is filled out through the app, and upon the landlord's approval.
Payment of the first month and acceptance of the contract.
The Ejar contract is binding for the duration after it is authenticated, and neither party has the right to terminate or cancel the contract except with the approval of all parties.
Within 48 hours, on official working days.

Landlord Frequently Asked Questions

The service is free for the property owner. It is considered one of the payment options that it offers to the tenant to facilitate the process of renting the property.
The full amount is transferred immediately after documenting the rental contract.
No, the annual contract amount is transferred as a single payment immediately after the contract is documented.
The owner's consent to market real estate on the Rize platform does not conflict with marketing and displaying it on other platforms or channels.
Photographing the unit - Displaying and marketing the property through the platform for free Providing more flexible payment options that suit a large category of tenants - Checking the eligibility of the tenant to ensure less risks in the leasing process.
No, the unified lease contract is considered an executive document, and if conditions are added, it loses its capacity. However, you can request a separate acknowledgment between the landlord and the Rise platform to add the specific conditions, including the signature of the landlord and the tenant.
The Rize platform searches for another tenant, taking into account the requirements of the landlord in terms of choosing tenants.
The contract connects the property owner with Al-Alou Financial Company (Rize platform) And another subcontract between Al-Alou Financial Company (Rize platform) and the lessee
There are no fees for the property owner except for the unified rental contract fee of 125 Saudi riyals only.
Rize undertakes to pay the rent in full to the property owner immediately after documenting the contract, and in the event that the tenant fails to make the monthly payments, the Rise platform takes over the process of claiming the dues from the tenant and re-renting the unit to another tenant.