Terms & Conditions

Terms and Conditions

First: Introduction

This usage agreement, the privacy of use, terms and conditions, and all policies that were published on the Rise platform are designed to protect and preserve the rights of both (the Rise platform) and (customers who use the platform with or without registration).
By accessing and using the Rise platform, you acknowledge and agree, without making any modification, without any limitation or alteration, to the terms and conditions contained in this (Agreement). You represent and warrant your legal right to enter into this Agreement and to use the Platform in accordance with all terms and conditions contained herein.
The Rise platform seeks as much as possible to provide the information on the platform with extreme accuracy. However, some errors may appear from time to time. The Rise platform is not responsible for any error in the information contained in the platform.
The “customer” is the individual, institution, or company who accesses the platform and benefits from its services directly or indirectly, whether by registration or without registration, and is either a seller, buyer, renter, renter, real estate office, or real estate marketer, and is represented here The second party.
The terms, conditions and provisions of this agreement and legal disputes are subject to the laws, legislation and regulations in force in the Kingdom of Saudi Arabia

Terms of Use:

As the “second party” to this agreement, by agreeing to benefit from the platform’s services, you must comply with the following:

Do not advertise or upload content or items that are inappropriate for the ratings available on the platform that are allowed to be sold. You should review the advertising terms.
Not to violate or circumvent the laws, policies and regulations of the platform or any rights related to a third party.
Do not copy the advertisement from the Rise platform and re-publish it on other sites.
Do not use any illegal means to access advertisements or other users’ data, violate the policy and rights of the Rise platform, access the content of the platform, collect and collect information and data related to the platform and its customers, and benefit from it in any way or republish it.
Not to violate the restrictions on the platform or to bypass or circumvent the violation of other measures used with the aim of preventing or restricting access to this platform.
Do not use our Services if you are not legally qualified to perform this Agreement, for example you are under the age of 18 or you are temporarily or permanently banned from using the Platform.
Not manipulating prices, whether in buying or selling, and causing harm to other customers.
Not to publish fake or speculative advertisements or false, inaccurate, misleading, deceptive, slanderous, defamatory comments, and the Rise platform may cancel, without prior notice, all false advertisements.
Not taking any action based on the opinions and evaluation of customers or deviating from the content of the advertisement.
Do not post, distribute or upload any defamatory, offensive, infringing, harmful, threatening, abusive, tortuous, racist, morally inappropriate or otherwise unlawful content or information
Not forging any file attached to the Rise platform.
Not copying the advertiser’s right to any advertisement that has been added.
Do not transfer your account or activity to other sites while carrying our logo or services.
Not to infringe the copyright, trademarks, patents, publicity, database or other proprietary or intellectual rights belonging to the Rise Platform or licensed to the Rise Platform.
Not infringing others’ property, intellectual or patent rights.
Not to collect information about other platform users for commercial or other purposes.
Not to do anything that could harm the reputation of the Rise platform.
Do not impersonate the Rise platform, its representative or employee, or any description that suggests that you are affiliated with the platform unless you have official permission from the platform.
Not to obtain or attempt to gain unauthorized access to the Platform or any account of a member on the Platform, or to impersonate any identity or misrepresent membership with another person.
You will not use any automated device, software or means to access, retrieve, copy or index our Online Platform or any content on the Rise Online Platform.
Not to perform any action that imposes any burden or causes an increase in traffic demands on our infrastructure that we deem, in our sole discretion, to be unreasonable or inappropriate use of the Platform.
Do not use or index any content or data on the Rise platform on the Internet for the purposes of:
Build or populate a searchable real estate database.
Building a database of information related to real estate.
Compete with us in any way that we have not specifically authorized.
You shall not transmit or attempt to transmit any computer viruses, worms, defects or any other destructive material.
We reserve the right to exercise whatever measures we deem necessary to prevent unauthorized access to use of the Platform, including without limitation, erecting technological barriers, or reporting your conduct to any person or entity.
It is your personal responsibility to comply with all of our Terms and Conditions which includes the full and timely payment of all amounts due while complying with all relevant rules about commission and fees.
If it appears to the Rise platform that you have breached any of these terms and conditions, and on the other hand, prove otherwise when using the platform. It reserves the right to:
Warning you that you have breached these terms and conditions, and asking you to stop this behaviour.
Delete any material or content that you may have posted without warning you.
take measures (including stopping, suspending or restricting your access) and preventing you from using the Platform.
Cancellation of advertisements made by you without consulting you and membership ban.
Report your activities to the appropriate authorities.
take legal action against you.

Second: Advertising Terms:

The advertisement must be for the sale, rental or kissing of real estate only.
The advertiser is committed to the validity of all the information entered.
The ad must be fully detailed and in the correct section.
The platform has the right to delete any advertisement without stating the reason for the deletion.
It is forbidden to copy any advertisement from the platform.
It is forbidden to use any part of any advertisement on the platform.
The advertiser is obligated to have the images added in the advertisement for the same advertised property.
The advertiser shall attach realistic pictures of the advertised property.
The advertiser is obligated to follow up and update his advertisement continuously.
The advertiser is obligated to follow up on the interaction of visitors, whether through communication or messages via the platform.
The advertiser is obligated to close the advertisement after the rental or sale process.

Third: Responsibility of Rise:

The Rise platform was established to be comprehensive for all types of real estate throughout the Kingdom of Saudi Arabia. The Rise platform offers various real estate services and the ability to search or advertise real estate. It allows communication with the advertiser directly, and the advertiser is responsible for the validity of the advertisement details, including the supporting papers that have been attached, and the commitment In accordance with the laws and regulations applied in the country with regard to the sale and marketing of real estate, and it is important for the customer to understand that all responsibility lies with the advertiser directly, and the advertiser is automatically classified from the system based on his activity, for example (real estate agency, real estate marketer..)
The Rise platform does not provide any guarantees and we do not bear any responsibility in the event that the user does not comply with the platform usage policy, and we are not responsible for any risk, damages, liabilities or losses incurred by the seller, buyer or any other party, and those who are affected by the damage must inform us of that from By communicating on the following email: the one who is on it, and the Rise platform will take action according to the type of incident without any responsibility
And you should review the security policy of the Rise platform to know the necessary measures to take when you are exposed to some kind of damage. Noting that the Rise platform will document and archive complaints and violating facts and keep them for submission to the relevant authorities in case the initiative is necessary to submit them or was requested at any time.
Your registration on the Rise platform means that you authorize us to save your data that you entered on the company’s servers, and we have the right to view and review it. You also agree that we have the right to monitor private messages when needed to ensure that they are free from violations of the usage agreement, and we have the right to delete the advertisement and dispose of the attached images when needed, and the Rise platform has the right to suspend membership without giving reasons.
We keep real estate details “Details” in good faith but these details are generated directly by clients and/or third parties and we do not verify them. It is your responsibility to make your own inquiries and we make no warranty and assume no responsibility for the accuracy or completeness of any of the information contained in the details.
You are responsible for verifying, confirming and ensuring that the Details are correct, you are responsible for employing surveyors and/or obtaining legal advice before committing to any purchase, and it is your responsibility to ensure that you act in good faith towards any third parties. You acknowledge and confirm that your use of the Rise Online Platform will at all times comply with these Terms of Use and any other terms that may apply to you in connection with your use of the Rise Online Platform, including all modifications to these Terms.
In no event shall we be liable for any damages (including, without limitation, compensation for loss of data or profit, or business interruption) arising out of the use or inability to use the materials on the Platform, even if any Our authorized representatives may have been notified orally or in writing of the possibility of such damage.
We will not be liable to you for any loss or damage, arising out of or in connection with:
1. Any malfunction due to software, network errors, unavailability or any other reasons beyond our reasonable control.
2. Any loss of your password or account if it is due to a power outage, fault, interruption, or your computer system and/or account,
3. The use of, or the inability to use, the Rise Platform
4. reliance on any content or information displayed on the Rise Platform,
5. any direct, consequential, special or punitive loss, damage, costs or expenses, loss of profits, loss of business, loss of goodwill; decline in fame or data loss, corruption or corruption.
Unless otherwise expressly agreed to in writing, you agree not to use the Rise Online Platform for any commercial or business purposes.
We will not be liable for any loss or damage resulting from any virus, denial-of-service attack or other technologically harmful material that infects your computer systems, computer programs, data or other property as a result of your use of the Rise Online Platform or your uploading of any content on it or on any linked platform by.

Fourth: Information Agreement:

We appreciate your concerns and concerns about the privacy of your data on the Internet. This policy has been prepared to help you understand the nature of the data that we collect from you when you visit the Rise platform on the Internet and how we deal with this personal data.
No information about you will be collected without a pre-specified reason. We will collect and use personal information only with the intent to achieve these specific reasons, or for any other compatible purposes, and no further information will be collected without obtaining consent from the individual or organizations involved as required by law. We will only keep
personal information for as long as necessary to fulfill these purposes. We will collect such personal information only through lawful means, and only when needed with the knowledge or consent of the individual concerned.
By applying for Rise services, you agree to provide us with any information or data necessary to establish your account, and you authorize the company to obtain the necessary or needed information for you or your account, or any other account that is, with the authorized person from the company Saudi Credit Bureau (SIMAH). You also agree that Rise will disclose information about you and your account mentioned or any other account that the delegate has with the Saudi Credit Bureau (SIMAH) through the concluded membership agreement and the established business rules for the exchange of information and / or to any other party approved by the Saudi Central Bank (SAMA). ).

What information do we collect?

Personal information including your email, name, phone number, device type, Internet Protocol (IP) address.
Supporting papers, including the deed and identification papers, to classify the declaration as “notarized” and document membership to a regular office
Ad information, including platform, images, ad details.
Other information, including information about your browsing on the platform.

What is this information used for?

To give you a personalized experience and provide the best services (and to best meet your individual needs by providing us with your personal information)
To improve the performance of using the platform: (We always strive to improve the services of the platform based on the information we receive from you)
To improve customer service (this information helps us to better answer your requests to the customer service team, support their needs, and analyze data on the platform.
to send messages to e-mail or short messages, notifications to users via the platform or other means available to provide all
Services, and answer all inquiries, requests, and other questions.
- Automatic data entry registration.
- To make statistics, research, real estate reports, and payment transactions in the services available on the platform.
- Share with trusted third party partners (for example, government agencies, banks)
- Partners who use our analytics services.
- We share information with law enforcement or in response to legal requests we receive
Absolutely, you are solely responsible for the confidentiality of your password and personal account information. So we ask you to take care to keep this information, especially when you are online.

Fifth: Intellectual Property:

Unless otherwise expressly stated, all content on this Platform bears the copyrights, trademarks, trade dress and/or other intellectual property owned by, controlled or licensed by us, one of our affiliates or third parties. A third party has licensed its material to us and it is protected under applicable laws.
We, our suppliers and licensors reserve all intellectual property rights in all text, software, products and processes, technology, content and other materials that appear on this Platform. Access to this Platform does not confer and should not grant anyone any license under any of our or any third party’s intellectual property rights. Any use of this Platform or its contents, including copying or storing, in whole or in part, other than for your own personal and non-commercial use, is prohibited without our permission. You may not modify, distribute or republish anything on this platform for any purpose.
The names, logos and all related product and service names, design marks and logos are trademarks or service marks of us or our licensors. No trademark or service mark license may be granted in connection with the material on this Platform.
Access to this platform does not authorize anyone to use any name, logo or mark in any of the images.

Sixth: Compensation:

You agree to indemnify and hold us and our affiliates (and our employees, agents, partners and employees) harmless from and against all losses, liability and claims, including reasonable attorneys’ fees, arising from your use of and access to the Rise Online Platform or making Contributions contrary to the Terms and/or Infringement of copyright, trademark, patent, publicity, database or other intellectual property rights
You agree to indemnify and hold us and our affiliates (and our employees, agents, partners and employees) harmless from and against all losses, liability and claims, including reasonable attorneys’ fees, arising from your use of and access to the Rise Online Platform or making Contributions contrary to the Terms and/or Infringement of copyright, trademark, patent, publicity, database or other intellectual property rights

Seventh: Security Policy:

The Rise platform is committed to the usage agreement and the privacy of use, but we are not a party to any dispute or issues that arise between users due to one or both of them violating the usage agreement, but it seeks to enhance the security aspect of the platform in order to limit and eliminate the infringements made by some of the platform users in a way that violates Agreement, policy, privacy and terms of use, in order to achieve the integrity of buying and selling, combat fraud, fraud, fraud and deception, and follow the laws, legislation and regulations in force in the Kingdom of Saudi Arabia. Thus, the Rise platform has the right to take the necessary action against any individual, institution or company that violates the agreement to use the Rise platform, knowing that it may reach The procedure leads to legal and judicial prosecution before the relevant authority. We list here the violations.

Rize platform (referred to as “Rize” or “Rize platform”) is operated by Rize Company, a Saudi Arabian company established under the laws of the Kingdom of Saudi Arabia, with commercial registration number Its main headquarters is located in Riyadh, Saudi Arabia.
It is important for you to carefully read the terms and conditions before entering into a lease agreement, as these terms and conditions outline the obligations and rights related to rent payment or lease termination. Your use of the platform means your acceptance and acknowledgment of these terms and conditions.
Rize reserves the right to modify the terms and conditions at any time for regulatory, supervisory, or any other reasons as deemed necessary. Such modifications will be binding.
These terms and conditions apply to all tenants using the Rize platform.

Eighth: Commitment Policy:

Upon entering into a lease agreement, the tenant shall specify a specific date of each month (“due date“) on which they are obligated to pay the rent.
In the event of the tenant’s delay in paying the rent on the due date, and within a maximum of 7 days, Rize will proceed to the Execution Court to claim the rent, and legal fees of Up to SAR 700 per claim will be imposed. The legal fees will appear as a separate invoice in the application by the end of 7^th day. In addition, the court may impose legal costs of SAR 500 per claim on the defaulter.
If the tenant fails to fulfill their obligations and is late in payment on the due date for twice during the lease agreement, Rize has the right to demand eviction based on the lease agreement, imposing a legal fee up to SAR 7,000 for eviction application.
In case of late payment, Rize will notify the Saudi Credit Bureau (SIMAH), which will affect the tenant’s credit report.
Late payment will also affect Rize’s decisions regarding future dealings with the same tenant, including lease renewal.

Ninth: Breaking the lease Policy:

Tenants must commit to the full lease term as required in the rental agreement.
If you wish to break the lease before the term ends, you may submit a request by proposing another tenant who is willing to complete the contract. Each request will be assessed individually. Rize reserves the right to accept or reject the new tenant according to its policies.
The current tenant must continue to make payments until the new tenant is accepted and the lease agreement is signed.
No cancellation requests will be considered unless all outstanding financial obligations have been settled.