• Terms and Conditions: These Terms and Conditions govern the contractual relationship between the Company and beneficiaries of the Platform, including any amendments made from time to time
• Platform: The Rize electronic platform and application owned by the Company and offered under the Software-as-a-Service (SaaS) model. The Platform is dedicated to managing lease Contracts, rental payments, and providing flexible payment options among other services and features, including any related support services as determined by the Company from time to time.
• Company: Al-Alou Financial Company (“Rize”), licensed by the Real Estate General Authority (REGA) to provide electronic real estate brokerage services.
• Platform Services: The collection of technical, administrative, and commercial services made available by the Company to beneficiaries upon completion of the activation of access to the Platform, which are provided independently of any sublease agreements (as defined below). Such services include, without limitation, the “Rent Now, Pay Later” service, as well as any additional features or ancillary services that may be made available to beneficiaries upon activation of Platform access, as determined by the Company at the time of activation.
• Beneficiary: Any natural or legal person who uses or registers to use the Platform Services.
• Platform Service Fees: Non-refundable fees payable by beneficiaries to the Company in consideration for the issuance of a membership number granting access to the Platform. Such fees are charged for the completion of registration procedures and the creation of a beneficiary profile within the Company’s system. Payment of the Platform Access Activation Fees does not entitle the beneficiary to any future services, products, discounts, or subscriptions, does not give rise to any future obligation on the part of the Company, and shall not, under any circumstances, be deemed part of the rent payable under any Sublease Contract, nor shall it constitute any amendment or modification thereto
• Rent Now, Pay Later Service: A flexible payment service that allows the Beneficiary to convert the annual rent amount under the Sub-Lease Contract into monthly installments, in accordance with Section Three of these Terms and Conditions.
• Master Lease Contract: The primary lease Contract executed between the owner of the rental unit and the Company.
• Sub-Lease Contract: The lease Contract executed between the Company and the Beneficiary based on the Master Lease Contract.
• Platform Partners: Authorized real estate brokers, insurance companies, and other parties offering programs, features, or supplemental services associated with the Platform, within the scope of their contractual or commercial arrangements with the Company.

Payment by the Beneficiary of the Platform Access Activation Fees constitutes an explicit and binding acceptance of these Terms and Conditions, including any amendments made there to from time to time. Such fees are collected in consideration for the completion of the registration procedures and the creation of the Beneficiary’s profile on the Platform, and the associated benefit shall be deemed fully rendered upon completion of the registration process. Payment of these fees does not give rise to any future obligation on the Platform to provide additional services, products, or benefits..

The Beneficiary acknowledges that they possess full legal capacity, valid under Sharia and applicable laws, to use and benefit from the Platform Services in accordance with these Terms and Conditions, and that they are legally competent to undertake the actions necessary to create an account and use the Platform Services.

The Beneficiary acknowledges that the Company has the full right, at its sole discretion, to amend or update these Terms and Conditions at any time. The Beneficiary shall be responsible for reviewing the Terms and Conditions prior to using any Platform Services. The Beneficiary’s continued use of the Platform Services following any amendments shall constitute an explicit acceptance of the updated Terms and Conditions.

The Beneficiary acknowledges that failure to settle any amounts due in connection with the Platform Services may affect their credit record with the Saudi Credit Bureau (SIMAH) or other entities licensed by the Saudi Central Bank, and this shall not affect the Company’s right to terminate or suspend any Platform Services fully or partially.

If any clause of these Terms and Conditions becomes void or unenforceable under applicable regulations, the remaining clauses shall remain valid and enforceable.

The Beneficiary acknowledges that any fees or amounts paid to the Company through the Platform, or in connection with registration procedures or access to the Platform, are paid in consideration for independent commercial and administrative services, the benefits of which are deemed fully rendered upon provision. Such fees or amounts do not constitute any part of the total rent, nor do they represent any future financial obligations arising under any Sub-Lease Contract.

In consideration for the Beneficiary’s payment of the Platform Access Activation Fees, the Company shall provide immediate administrative and technical services, including granting access to the Platform, processing the Beneficiary’s request, verifying the Beneficiary’s data and eligibility, and setting up and configuring the Beneficiary’s electronic account and linking it with the relevant systems. The benefit associated with the Platform Access Activation Fees shall be deemed fully rendered upon completion of these procedures, and payment thereof shall not give rise to any ongoing temporal or contractual obligation on the part of the Company.

1. Rent Now, Pay Later Service:
This service is available exclusively to Beneficiaries who have paid the required Platform Service Fees. It allows the Beneficiary to reschedule the annual rent amount under the Sublease Contract into equal monthly installments, in accordance with the following terms:

• The Master Lease Contract between the Company and the property owner shall be executed and documented in Ejar, reflecting the total annual rent agreed upon between the Beneficiary and the owner.

• The Sub‑Lease Contract between the Company and the Beneficiary shall be executed at the same rent amount as the Master Lease Contract unless otherwise agreed. The annual rent shall be converted into monthly payments.

• The Beneficiary must pay each monthly installment on its due date. If the Beneficiary fails to pay any installment, the Company may cancel the Beneficiary’s subscription or suspend all or part of the Platform Services.

• If the Sub‑Lease Contract is terminated or invalidated for any reason, the Beneficiary acknowledges having no right to refund any portion of the Platform Service Fees.

• All payments, notices, and updates relating to the Sub‑Lease Contract shall be executed through the Ejar platform in accordance with applicable regulations.
Extra Services:

1. Providing the Beneficiary with access to suitable residential units through the Company’s network of certified real estate brokers.

2. Offering digital solutions for contract and property management, as well as the management of monthly and/or annual rental payments for landlords and tenants.

3. Receiving the Beneficiary’s application electronically and verifying eligibility and creditworthiness.

4. Assigning a dedicated account manager for each Beneficiary to address inquiries, complaints, and service requests throughout the term of the Sublease Contract.

5. Providing complimentary home insurance for the rented unit in collaboration with approved insurers.

6. Providing promotional benefits and value-added services, which may include, without limitation:
•Discounts on furniture moving services
• Housekeeping services
• Car-wash offers
• Loyalty point rewards

The Beneficiary acknowledges that any additional services that may be provided do not constitute an ongoing contractual obligation and that any modification or discontinuation of such services shall not affect the Company’s entitlement to the Platform Access Activation Fees, which grant the Beneficiary access to the Platform.

The Beneficiary consents to the Company verifying the Beneficiary’s information and credit report with authorized entities to assess eligibility.

1. The Platform Access Activation Fees are independent commercial fees payable to the Company in consideration for immediate administrative and technical services, including granting access to the Platform, processing the Beneficiary’s request, verifying their data and eligibility, and setting up and linking their electronic account with the relevant systems. Under no circumstances shall these fees be considered part of the rent payable under any Sublease Contract, nor shall they constitute any amendment or modification thereto.
2. The Company shall determine the Platform Access Activation Fees either as a percentage of the Sublease Contract value or as a fixed amount, and is collected in consideration for enabling the beneficiary to activate and use the platform.
3.  The platform service fees (including any applicable taxes that may be imposed from time to time) shall be paid in accordance with the payment mechanism displayed on the platform, following the issuance of an electronic invoice in accordance with the applicable laws and regulations in the Kingdom. The benefit related to such fees may be provided before or after activation, as specified on the platform.
4. The Company may, at its sole discretion, amend the amount of the Platform Access Activation Fees from time to time. Any such amendment shall apply only to subsequent activations, and payment of the fees shall not give rise to any ongoing temporal obligation or entitlement to future services.
5. All payments related to the Platform Service Fees shall be made exclusively through the approved payment methods available within the Platform and linked to payment gateways licensed in the Kingdom.

In addition to any other obligations stated in these Terms and Conditions or in the Sub-Lease Contract (where applicable), the Beneficiary undertakes the following:

1. Provide accurate, complete, and up-to-date information when registering and using the Platform.
2. Pay all amounts due under the Sublease Contract, as well as the Platform Service Fees, on their respective due dates and through the payment methods approved within the Platform or the Ejar network (as applicable).
   
3. Use the Platform in accordance with applicable laws and regulations, and refrain from misusing the Platform, attempting unauthorized access, or using it for any prohibited or fraudulent purposes.
4. Not allow any third party to use the Beneficiary’s Platform account or benefit from Platform Services.

During the Beneficiary’s subscription period, the Company shall comply with the following obligations:

1.  Provide the Platform Services in accordance with the applicable laws and regulations in force in the Kingdom of Saudi Arabia.
2. Protect Beneficiary data in accordance with the Company’s Privacy Policy and applicable data protection regulations.
3. Provide effective technical support and complaint-handling mechanisms via the Platform.

1. The Beneficiary consents to the Company collecting, processing, and storing their data in accordance with the Personal Data Protection Law and its implementing regulations in force in the Kingdom of Saudi Arabia, for the purpose of enabling the Company to provide the relevant Platform Services requested by the Beneficiary.
2. The Beneficiary has the right to access their data stored by the Company, and to request its correction, deletion, or to obtain a copy thereof, in accordance with applicable laws.
3. The Company may use and share the data provided by the Beneficiary, or collected during their use of the Platform, including personal and sensitive data, with third parties such as Platform Partners, financing entities, governmental bodies, or regulatory authorities, solely to the extent necessary to provide the Platform Services, and only at the minimum level required to deliver such services or any other purpose essential for the effective provision of the Platform Services.
4. Data collection and processing shall follow these Terms and Conditions and the Platform’s Privacy Policy, which forms an integral part of these Terms.

1. All content available on the Platform constitutes the Company’s intellectual property and is protected under copyright laws, trademark laws, patent regulations, and other applicable intellectual property rights. This includes, without limitation, designs, logos, trademarks, icons, images, audiovisual content, software code, electronic scripts, and any other data or materials contained on the Platform.
2. Beneficiaries and Platform visitors are strictly prohibited from using any trademark or intellectual property belonging to the Company. They are also prohibited from reproducing, modifying, adapting, publishing, transmitting, displaying, broadcasting, or otherwise using any part of the Platform Services in any manner that infringes upon the Company’s intellectual property rights.

1. The Beneficiary acknowledges that the Company is not responsible for any disputes or financial claims between the Beneficiary and any third party, including claims involving Platform Partners. The Company’s responsibility is limited to providing the Platform Services as specified in these Terms and Conditions.
2. The Company shall not be liable for any disruptions or interruptions to the Platform that occur outside its control, including, without limitation, interruptions related to payment systems, the Ejar network, or any other systems provided by Platform Partners.
3. The Company shall not be liable for the accuracy or completeness of data relating to services displayed on the Platform, as such data is based on information provided by Platform Partners. The Beneficiary is responsible for verifying the accuracy of such information.
4. The Company shall not be liable for:
   • any damages resulting from the Beneficiary’s breach of these Terms and Conditions
   • any risks, consequences, or losses incurred by the Beneficiary or others
   Beneficiaries must report damages within two business days via: hello@rize.sa.
5. The Company does not guarantee uninterrupted or error-free access to the Platform. Temporary suspension or maintenance may occur due to technical or regulatory requirements.
6. The Beneficiary expressly acknowledges that payment of Platform Service Fees remains binding regardless of:
   • system downtime
   • service interruptions
   • technical errors
7. Reminders provided by the Platform are supplementary only. Beneficiaries remain solely responsible for tracking and making timely payments.
8. The Company reserves the right to suspend or limit access to the Platform or any Service at any time for maintenance, updates, regulatory compliance, or other operational reasons.

Without prejudice to any rights of the Company under these Terms and Conditions or under applicable laws, the Beneficiary agrees to indemnify and hold the Company, together with its affiliated companies, agents, officers, employees, and any other related parties, harmless from and against all claims, losses, liabilities, damages, costs, and expenses arising out of or relating to:

1. any intentional misconduct, fraud, negligence, or regulatory violation by the Beneficiary; or
2. any breach of the Beneficiary’s obligations, representations, or warranties under these Terms or Company policies.

1. If the Beneficiary breaches any provision of these Terms and Conditions or the Sub-Lease Contract, the Company may terminate the subscription or suspend some or all Platform Services at its sole discretion.
2. If the Beneficiary’s subscription is terminated, or any Platform Services are suspended due to the Beneficiary’s breach of these Terms and Conditions, the Beneficiary shall not be entitled to a refund of any portion of the Platform Service Fees.

1. Upon creating an account on the Platform, the Beneficiary acknowledges and agrees to receive periodic messages and calls from the Company.
2. The Beneficiary acknowledges that any notices sent by the Company shall be delivered via the contact details provided by the Beneficiary when creating their account on the Platform or those stored in the Beneficiary’s account profile, including email address and mobile number, which shall constitute the designated channels for receiving all notifications, communications, and legal notices.
3. All notices or correspondence from the Beneficiary to the Company must be sent through the Company’s designated WhatsApp channel, unless the Company notifies the Beneficiary otherwise in writing.

The Beneficiary acknowledges that all personal information and data provided to the Company are true, accurate, and complete. The Beneficiary authorizes the Company to access, create, review, update, or inquire about their credit record with the Saudi Credit Bureau (SIMAH), and to disclose their past, current, or future credit information to existing or potential SIMAH members or to any other entities approved by the Saudi Central Bank or other competent authorities.

1. The Beneficiary irrevocably agrees that the Company or any of its subsidiaries may assign or transfer any financial obligations arising under Sub-Lease Contracts to any third party, including financiers, without the need for prior notice or additional consent from the Beneficiary. Acceptance of these Terms constitutes explicit and unconditional approval of such assignment.
2. The Company may, at any time, assign (whether absolutely or by way of security), sell, or transfer the Beneficiary’s account on the Platform, or any amounts due from the Beneficiary, to Rize ADGM SPV 1, whether individually or as part of a portfolio of aggregated accounts.
3. Rize ADGM SPV 1 shall enjoy all rights granted to the Company under these Terms and Conditions upon the assignment or transfer of rights, and may itself further assign, sell, or transfer the Beneficiary’s account, obligations, or Sub-Lease Contract.
4. The Beneficiary agrees that the Company may assign or transfer its obligations under these Terms or the Beneficiary’s Platform account to Rize ADGM SPV 1, and that Rize ADGM SPV 1 may likewise transfer such obligations.
5. Subject to compliance with applicable laws—including data protection laws—the Beneficiary agrees that the Company may disclose any information related to the Beneficiary’s Platform account or Sub-Lease Contract to Rize ADGM SPV 1.
6. The Beneficiary acknowledges that Rize ADGM SPV 1 (or its affiliates) may grant security interests to Partners for Growth VII, L.P. or its security agents over the rights relating to receivables, debts, or other monetary entitlements arising under these Terms, to the extent permitted under these Terms.

1. The Beneficiary may not assign or transfer any of their rights or obligations under these Terms and Conditions, nor permit any third party to benefit from the Platform Services, without first obtaining the Company’s prior written consent.
2. The Company, however, may assign these Terms and Conditions, or transfer or sell any of its rights or obligations contained herein, to any third party without obtaining the Beneficiary’s prior consent, provided that the Beneficiary is notified of such assignment, transfer, or sale.
   
3. Failure or delay by the Company in exercising any right or enforcing any remedy under these Terms and Conditions or under applicable laws shall not constitute a waiver of such right or remedy, nor shall it constitute a waiver of any other rights or remedies. The exercise of any right or remedy, whether once or partially, shall not preclude the subsequent exercise of that right or any other right or remedy.
4. Unless expressly stated otherwise in these Terms and Conditions, the rights, remedies, and warranties provided herein are cumulative and shall not limit or exclude any rights or remedies available under applicable laws.
   

1. These Terms and Conditions shall be governed by and interpreted in accordance with the laws and regulations of the Kingdom of Saudi Arabia.
2. Jurisdiction over any dispute or disContract arising in connection with these Terms and Conditions or the services provided through the Platform shall lie exclusively with the competent courts in Riyadh, Kingdom of Saudi Arabia.