• Terms and Conditions: These Terms and Conditions govern the contractual relationship between the Company and beneficiaries of the Platform, including any amendments made from time to time.
• Platform: The Rize electronic platform and application owned by the Company and offered under the Software-as-a-Service (SaaS) model. The Platform is dedicated to managing lease Contracts, rental payments, and providing flexible payment options among other services and features, including any related support services as determined by the Company from time to time.
• Company: Al-Alou Financial Company (“Rize”), licensed by the Real Estate General Authority (REGA) to provide electronic real estate brokerage services.
• Platform Services: A set of technical, administrative, and commercial services provided by the Company to beneficiaries through the Platform, delivered independently from Sub-Lease Contracts (as defined below). Examples include, but are not limited to, the “Rent Now, Pay Later” service, as well as the other services described in these Terms and Conditions, in addition to any features or services added by the Company in the future.
• Beneficiary: Any natural or legal person who uses or registers to use the Platform Services.
• Platform Service Fees: Annual fees payable to the Company by beneficiaries in exchange for their subscription and use of the Platform Services. These fees do not, under any circumstances, form part of the rental amount payable under a Sublease Contract, nor do they constitute any modification thereof.
• Rent Now, Pay Later Service: A flexible payment service that allows the Beneficiary to convert the annual rent amount under the Sub-Lease Contract into monthly installments, in accordance with Section Three of these Terms and Conditions.
• Master Lease Contract: The primary lease Contract executed between the owner of the rental unit and the Company.
• Sub-Lease Contract: The lease Contract executed between the Company and the Beneficiary based on the Master Lease Contract.
• Platform Partners: Authorized real estate brokers, insurance companies, and other parties offering programs, features, or supplemental services associated with the Platform, within the scope of their contractual or commercial arrangements with the Company.

1. 1. Rent Now, Pay Later Service: This service is available exclusively to Beneficiaries who have paid the required Platform Service Fees. It allows the Beneficiary to reschedule the annual rent amount under the Sublease Contract into equal monthly installments, in accordance with the following terms: a. The Master Lease Contract between the Company and the property owner shall be executed and documented in Ejar, reflecting the total annual rent agreed upon between the Beneficiary and the owner. b. The Sub‑Lease Contract between the Company and the Beneficiary shall be executed at the same rent amount as the Master Lease Contract unless otherwise agreed. The annual rent shall be converted into monthly payments. c. The Beneficiary must pay each monthly installment on its due date. If the Beneficiary fails to pay any installment, the Company may cancel the Beneficiary’s subscription or suspend all or part of the Platform Services. 2. Providing the Beneficiary with access to suitable residential units through the Company’s network of certified real estate brokers. d. If the Sub‑Lease Contract is terminated or invalidated for any reason, the Beneficiary acknowledges having no right to refund any portion of the Platform Service Fees. e. All payments, notices, and updates relating to the Sub‑Lease Contract shall be executed through the Ejar platform in accordance with applicable regulations. 2. Providing the Beneficiary with access to suitable residential units through the Company’s network of certified real estate brokers. 3. Offering digital solutions to manage lease Contracts and monthly rental payments. 4. Receiving the Beneficiary’s application electronically and verifying eligibility and creditworthiness. 5. Assigning a dedicated account manager for each Beneficiary to address inquiries, complaints, and service requests throughout the term of the Sublease Contract. 6. Providing complimentary home insurance for the rented unit in collaboration with approved insurers. 7. Providing promotional benefits and value-added services, which may include, without limitation: •Discounts on furniture moving services •Housekeeping services • Car-wash offers • Loyalty point rewards 2. The Beneficiary acknowledges that Platform Services may be modified, expanded, or discontinued at the Company’s discretion based on strategic, commercial, or provider‑related considerations. 3. The Beneficiary consents to the Company verifying the Beneficiary’s information and credit report with authorized entities to assess eligibility.

In return for the Beneficiary’s payment of the Platform Service Fees, as specified within the Platform’s payment mechanism, the Company shall provide the following services:

1. Rent Now, Pay Later Service:
   This service is granted to beneficiaries who have paid the required Platform Service Fees. It enables them to reschedule the annual rent amount under the Sub‑Lease Contract into equal monthly installments. This service shall operate according to the following terms:
   • The Master Lease Contract between the Company and the property owner shall be executed and documented in Ejar, reflecting the total annual rent agreed upon between the Beneficiary and the owner.
   • The Sub‑Lease Contract between the Company and the Beneficiary shall be executed at the same rent amount as the Master Lease Contract unless otherwise agreed. The annual rent shall be paid monthly.
   • The Beneficiary must pay each monthly installment on its due date. If the Beneficiary fails to pay any installment, the Company may cancel the Beneficiary’s subscription or suspend all or part of the Platform Services.
   • If the Sub‑Lease Contract is terminated or invalidated for any reason, the Beneficiary acknowledges having no right to refund any portion of the Platform Service Fees.
   • All payments, notices, and updates relating to the Sub‑Lease Contract shall be executed through the Ejar platform in accordance with applicable regulations.
   

   2. Facilitating access to suitable residential units through the Company’s certified network of real estate brokers.

   3. Providing electronic solutions for managing leases and monthly rent payments.

   4. Receiving the Beneficiary’s application electronically and verifying eligibility and creditworthiness.

   5. Assigning a dedicated account manager for each Beneficiary to handle complaints and service requests throughout the Sub‑Lease term.

   6. Providing complimentary home insurance for the rented unit in collaboration with approved insurers.

   7. Offering promotional benefits, including but not limited to:
   • furniture moving discounts
   • housekeeping services
   • car-wash offers
   • loyalty point rewards

2. The Beneficiary acknowledges that Platform Services may be modified, expanded, or discontinued at the Company’s discretion based on strategic, commercial, or provider‑related considerations.
3. The Beneficiary consents to the Company verifying the Beneficiary’s information and credit report with authorized entities to assess eligibility.

• The Rize platform was established to be comprehensive for all types of real estate throughout the Kingdom of Saudi Arabia. The Rize platform offers various real estate services and the ability to search or advertise real estate. It allows communication with the advertiser directly, and the advertiser is responsible for the validity of the advertisement details, including the supporting papers that have been attached, and the commitment In accordance with the laws and regulations applied in the country with regard to the sale and marketing of real estate, and it is important for the customer to understand that all responsibility lies with the advertiser directly, and the advertiser is automatically classified from the system based on his activity, for example (real estate agency, real estate marketer..)
• The Rize platform does not provide any guarantees and we do not bear any responsibility in the event that the user does not comply with the platform usage policy, and we are not responsible for any risk, damages, liabilities or losses incurred by the seller, buyer or any other party, and those who are affected by the damage must inform us of that from By communicating on the following email: the one who is on it, and the Rize platform will take action according to the type of incident without any responsibility
• And you should review the security policy of the Rize platform to know the necessary measures to take when you are exposed to some kind of damage. Noting that the Rize platform will document and archive complaints and violating facts and keep them for submission to the relevant authorities in case the initiative is necessary to submit them or was requested at any time.
• Your registration on the Rize platform means that you authorize us to save your data that you entered on the company’s servers, and we have the right to view and review it. You also agree that we have the right to monitor private messages when needed to ensure that they are free from violations of the usage agreement, and we have the right to delete the advertisement and dispose of the attached images when needed, and the Rize platform has the right to suspend membership without giving reasons.
• We keep real estate details “Details” in good faith but these details are generated directly by clients and/or third parties and we do not verify them. It is your responsibility to make your own inquiries and we make no warranty and assume no responsibility for the accuracy or completeness of any of the information contained in the details.
• You are responsible for verifying, confirming and ensuring that the Details are correct, you are responsible for employing surveyors and/or obtaining legal advice before committing to any purchase, and it is your responsibility to ensure that you act in good faith towards any third parties. You acknowledge and confirm that your use of the Rize Online Platform will at all times comply with these Terms of Use and any other terms that may apply to you in connection with your use of the Rize Online Platform, including all modifications to these Terms.
• In no event shall we be liable for any damages (including, without limitation, compensation for loss of data or profit, or business interruption) arising out of the use or inability to use the materials on the Platform, even if any Our authorized representatives may have been notified orally or in writing of the possibility of such damage.
• We will not be liable to you for any loss or damage, arising out of or in connection with:
  1. Any malfunction due to software, network errors, unavailability or any other reasons beyond our reasonable control.
  2. Any loss of your password or account if it is due to a power outage, fault, interruption, or your computer system and/or account,
  3. The use of, or the inability to use, the Rize Platform
  4. Reliance on any content or information displayed on the Rize Platform,
  5. Any direct, consequential, special or punitive loss, damage, costs or expenses, loss of profits, loss of business, loss of goodwill; decline in fame or data loss, corruption or corruption.
• Unless otherwise expressly agreed to in writing, you agree not to use the Rize Online Platform for any commercial or business purposes.
• We will not be liable for any loss or damage resulting from any virus, denial-of-service attack or other technologically harmful material that infects your computer systems, computer programs, data or other property as a result of your use of the Rize Online Platform or your uploading of any content on it or on any linked platform by.

1. Platform Service Fees are commercial fees charged by the Company for providing Platform Services. Under no circumstances shall the Platform Service Fees be considered part of the rent amount under the Sublease Contract, nor shall they constitute any amendment thereto.
2. Platform Service Fees may be determined as a percentage of the Sub‑Lease amount or as a fixed annual fee, including any applicable taxes. Payment shall be made annually through the payment channels integrated with the Platform.
3. The Company may at its sole discretion, amend the Platform Service Fees at the end of the Beneficiary’s annual subscription period. The Beneficiary shall be notified of any modification upon renewal of the subscription.
4. All payments related to the Platform Service Fees shall be made exclusively through the approved payment methods available within the Platform and linked to payment gateways licensed in the Kingdom.

In addition to any other obligations stated in these Terms and Conditions or in the Sub-Lease Contract (where applicable), the Beneficiary undertakes the following:

1. Provide accurate, complete, and up-to-date information when registering and using the Platform.
2. Pay all amounts due under the Sublease Contract, as well as the Platform Service Fees, on their respective due dates and through the payment methods approved within the Platform or the Ejar network (as applicable).
3. Use the Platform in accordance with applicable laws and regulations, and refrain from misusing the Platform, attempting unauthorized access, or using it for any prohibited or fraudulent purposes.
4. Not allow any third party to use the Beneficiary’s Platform account or benefit from Platform Services.

During the Beneficiary’s subscription period, the Company shall comply with the following obligations:

1. Provide the Platform Services in accordance with the applicable laws and regulations in force in the Kingdom of Saudi Arabia.
2. Protect Beneficiary data in accordance with the Company’s Privacy Policy and applicable data protection regulations.
3. Provide effective technical support and complaint-handling mechanisms via the Platform.

1. The Beneficiary consents to the Company collecting, processing, and storing their data in accordance with the Personal Data Protection Law and its implementing regulations in force in the Kingdom of Saudi Arabia, for the purpose of enabling the Company to provide the relevant Platform Services requested by the Beneficiary.
2. The Beneficiary has the right to access their data stored by the Company, and to request its correction, deletion, or to obtain a copy thereof, in accordance with applicable laws.
3. The Company may use and share the data provided by the Beneficiary, or collected during their use of the Platform, including personal and sensitive data, with third parties such as Platform Partners, financing entities, governmental bodies, or regulatory authorities, solely to the extent necessary to provide the Platform Services, and only at the minimum level required to deliver such services or any other purpose essential for the effective provision of the Platform Services.
4. Data collection and processing shall follow these Terms and Conditions and the Platform’s Privacy Policy, which forms an integral part of these Terms.

1. All content available on the Platform constitutes the Company’s intellectual property and is protected under copyright laws, trademark laws, patent regulations, and other applicable intellectual property rights. This includes, without limitation, designs, logos, trademarks, icons, images, audiovisual content, software code, electronic scripts, and any other data or materials contained on the Platform.
2. Beneficiaries and Platform visitors are strictly prohibited from using any trademark or intellectual property belonging to the Company. They are also prohibited from reproducing, modifying, adapting, publishing, transmitting, displaying, broadcasting, or otherwise using any part of the Platform Services in any manner that infringes upon the Company’s intellectual property rights.

1. The Beneficiary acknowledges that the Company is not responsible for any disputes or financial claims between the Beneficiary and any third party, including claims involving Platform Partners. The Company’s responsibility is limited to providing the Platform Services as specified in these Terms and Conditions.
2. The Company shall not be liable for any disruptions or interruptions to the Platform that occur outside its control, including, without limitation, interruptions related to payment systems, the Ejar network, or any other systems provided by Platform Partners.
3. The Company shall not be liable for the accuracy or completeness of data relating to services displayed on the Platform, as such data is based on information provided by Platform Partners. The Beneficiary is responsible for verifying the accuracy of such information.
4. The Company shall not be liable for:
   • any damages resulting from the Beneficiary’s breach of these Terms and Conditions
   • any risks, consequences, or losses incurred by the Beneficiary or others
   Beneficiaries must report damages within two business days via: hello@rize.sa.
5. The Company does not guarantee uninterrupted or error-free access to the Platform. Temporary suspension or maintenance may occur due to technical or regulatory requirements.
6. The Beneficiary expressly acknowledges that payment of Platform Service Fees remains binding regardless of:
   • system downtime
   • service interruptions
   • technical errors
7. Reminders provided by the Platform are supplementary only. Beneficiaries remain solely responsible for tracking and making timely payments.
8. The Company reserves the right to suspend or limit access to the Platform or any Service at any time for maintenance, updates, regulatory compliance, or other operational reasons.

Without prejudice to any rights of the Company under these Terms and Conditions or under applicable laws, the Beneficiary agrees to indemnify and hold the Company, together with its affiliated companies, agents, officers, employees, and any other related parties, harmless from and against all claims, losses, liabilities, damages, costs, and expenses arising out of or relating to:

1. any intentional misconduct, fraud, negligence, or regulatory violation by the Beneficiary; or
2. any breach of the Beneficiary’s obligations, representations, or warranties under these Terms or Company policies.

1. If the Beneficiary breaches any provision of these Terms and Conditions or the Sub-Lease Contract, the Company may terminate the subscription or suspend some or all Platform Services at its sole discretion.
2. If the Beneficiary’s subscription is terminated, or any Platform Services are suspended due to the Beneficiary’s breach of these Terms and Conditions, the Beneficiary shall not be entitled to a refund of any portion of the Platform Service Fees.

1. Upon creating an account on the Platform, the Beneficiary acknowledges and agrees to receive periodic messages and calls from the Company.
2. The Beneficiary acknowledges that any notices sent by the Company shall be delivered via the contact details provided by the Beneficiary when creating their account on the Platform or those stored in the Beneficiary’s account profile, including email address and mobile number, which shall constitute the designated channels for receiving all notifications, communications, and legal notices.
3. All notices or correspondence from the Beneficiary to the Company must be sent through the Company’s designated WhatsApp channel, unless the Company notifies the Beneficiary otherwise in writing.

The Beneficiary acknowledges that all personal information and data provided to the Company are true, accurate, and complete. The Beneficiary authorizes the Company to access, create, review, update, or inquire about their credit record with the Saudi Credit Bureau (SIMAH), and to disclose their past, current, or future credit information to existing or potential SIMAH members or to any other entities approved by the Saudi Central Bank or other competent authorities.

1. The Beneficiary irrevocably agrees that the Company or any of its subsidiaries may assign or transfer any financial obligations arising under Sub-Lease Contracts to any third party, including financiers, without the need for prior notice or additional consent from the Beneficiary. Acceptance of these Terms constitutes explicit and unconditional approval of such assignment.
2. The Company may, at any time, assign (whether absolutely or by way of security), sell, or transfer the Beneficiary’s account on the Platform, or any amounts due from the Beneficiary, to Rize ADGM SPV 1, whether individually or as part of a portfolio of aggregated accounts.
3. Rize ADGM SPV 1 shall enjoy all rights granted to the Company under these Terms and Conditions upon the assignment or transfer of rights, and may itself further assign, sell, or transfer the Beneficiary’s account, obligations, or Sub-Lease Contract.
4. The Beneficiary agrees that the Company may assign or transfer its obligations under these Terms or the Beneficiary’s Platform account to Rize ADGM SPV 1, and that Rize ADGM SPV 1 may likewise transfer such obligations.
5. Subject to compliance with applicable laws—including data protection laws—the Beneficiary agrees that the Company may disclose any information related to the Beneficiary’s Platform account or Sub-Lease Contract to Rize ADGM SPV 1.
6. The Beneficiary acknowledges that Rize ADGM SPV 1 (or its affiliates) may grant security interests to Partners for Growth VII, L.P. or its security agents over the rights relating to receivables, debts, or other monetary entitlements arising under these Terms, to the extent permitted under these Terms.

1. The Beneficiary may not assign or transfer any of their rights or obligations under these Terms and Conditions, nor permit any third party to benefit from the Platform Services, without first obtaining the Company’s prior written consent.
2. The Company, however, may assign these Terms and Conditions, or transfer or sell any of its rights or obligations contained herein, to any third party without obtaining the Beneficiary’s prior consent, provided that the Beneficiary is notified of such assignment, transfer, or sale.
   
3. Failure or delay by the Company in exercising any right or enforcing any remedy under these Terms and Conditions or under applicable laws shall not constitute a waiver of such right or remedy, nor shall it constitute a waiver of any other rights or remedies. The exercise of any right or remedy, whether once or partially, shall not preclude the subsequent exercise of that right or any other right or remedy.
4. Unless expressly stated otherwise in these Terms and Conditions, the rights, remedies, and warranties provided herein are cumulative and shall not limit or exclude any rights or remedies available under applicable laws.
   

1. These Terms and Conditions shall be governed by and interpreted in accordance with the laws and regulations of the Kingdom of Saudi Arabia.
2. Jurisdiction over any dispute or disContract arising in connection with these Terms and Conditions or the services provided through the Platform shall lie exclusively with the competent courts in Riyadh, Kingdom of Saudi Arabia.